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FAQ
Frequently asked questions
Do I Have to Get My Car Repaired at a Dealership?
No, you don’t have to go to a dealership for repairs—you have the freedom to choose where your vehicle is serviced. Whether you opt for a dealership, an independent mechanic, or a specialised repair shop, the decision is yours.
How Long Do Auto Repairs Usually Take?
The time required for auto repairs depends on several factors, including the extent of the damage, the type of repairs needed, and the availability of parts.
Are Aftermarket Parts Lower in Quality Than Original Parts?
Not necessarily. The quality of aftermarket parts varies depending on the manufacturer, materials used, and industry standards. In some cases, they can be just as good—or even better—than Original Equipment Manufacturer (OEM) parts.
What is a Pre-Accident Value?
A Pre-Accident Value (PAV) is the estimated market value of your vehicle immediately before an accident. It helps determine the fair compensation you should receive in the event of a write-off, insurance dispute, or total loss claim.
Understanding Pre-Accident Vehicle Value
Most vehicles are insured for either their market value or an agreed value. If a vehicle is deemed beyond economical or safe repair, the insurer will typically pay out either the pre-accident market value or the insured amount.
Why should I choose Prestige Auto Assessing Services?
At Prestige Auto Assessing Services, we are committed to providing accurate, independent, and professional vehicle assessments to give you peace of mind
✔️ Independent & Unbiased Assessments
✔️ Comprehensive Reports ✔️ Fast Turnaround Times ✔️ Assistance with Insurance Disputes ✔️ Specialist Valuations & Assessments –
Do I have to Go to a Dealership for Auto Repairs?
No, you are not required to have your vehicle repaired at a dealership—you have the right to choose your own repairer. Whether you go to a dealership, an independent mechanic, or a specialised repair shop depends on your preferences and circumstances.
Need Help with an Insurance Dispute?
If you’re in a dispute with your insurance company or the other driver’s insurer, we can help by inspecting and assessing your vehicle to determine its pre-accident replacement cost.
Our independent valuation provides a detailed and accurate assessment to support your claim, ensuring you receive a fair settlement.
What is a Recovery Agency ?
If you are not insured, a recovery agency can act on your behalf to manage your claim and recover costs. Without one, you may be left dealing with the other driver, their insurer (if they have one), repairers, and tow truck companies on your own.
What Does It Mean If My Vehicle Is Written Off?
If your vehicle is written off, it means the cost of repairs exceeds its market value or the vehicle is deemed unsafe to repair. This decision is typically made by your insurance company after an accident, theft recovery, or damage from fire or flood.
About us
Prestige Auto Assessing Services
We focus on giving peace of mind to our clients by working closely to understand their needs and provide optimal outcomes in the following areas of vehicle assessments and valuations:
On Site Vehicle Assessments
About Our Team
We are committed to investing in the best people, which is why we retain high-quality professionals to create a team of educated, ethical, meticulous and well-trained vehicle assessors. Our team are dedicated to building strong relationships with our clients by delivering personalised professional services.
Our Qualifications
We are proud that our assessors are professionally qualified and are associates or members of the Society of Automotive Engineers of Australasia and the Institute of Automotive Mechanical Engineers.
Our Services
Vehicle Assessments
We offer independent vehicle assessments for our clients who have been involved in a vehicle accident to provide accurate,
Motor Vehicle Valuations
We provide tailored motor vehicle valuations for all makes and vehicle models including classic, rare and vintage cars. Our valuations are tailored
Pre-Accident Valuations for Insurance Company Disputes
If you have a dispute with your Insurance Company or the other driver’s Insurance
Damage and Liability Assessments
We specialise in providing damage and liability assessments for the following: